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Black Magazine Issue No. 6

July 2022

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How Does an NDIS Plan Management Agency Operate?

The National Disability Insurance Scheme, also referred to as the NDIS, is an Australian Government-backed scheme that provides special financial assistance to eligible individuals with disabilities. The main function of the scheme is to ensure that the disabled are provided with an adequate level of income support, including disability support, for them to meet their basic needs. This support is provided by a range of third party agencies and organisations, who contract with the Department for Social Development to deliver this service to the NDIS participants. The providers of the services on the scheme are known as NDIS Plan Management Agencies or NDPAs. This is where you will find the details about how you can access this financial assistance.

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To be an eligible participant in the scheme, you must first register with your local Social Development Board or Social Service Commission. Once you have registered, you must then make sure that all of your details, such as name, address, contact details, job seeker, employer, business, date of birth, and passport photos, if applicable, are all current and accurate. Once this is done, you can start applying for the funds you will be receiving under the NDI through one of the approved NDIS plan management agencies. These third-party agencies are the ones that will be managing your accounts and making sure that payments and contributions are made as required by the scheme itself and by the government.

Apart from providing funds to eligible individuals, the National Disability Insurance Scheme also provides long-term and short-term plans for the plans’ participants. These plans can either be secured or non-secured. If you want to secure a plan, you must first apply for one. If you are approved, you will receive a unique identification number called the National Disability Insurance Card (NDIS card); the card contains a photograph and information about you, your employment status, and the kind of disability that you have. Your designated representative will then be in charge of preparing and presenting your NDI card for presentation at the office of the National Disability Insurance Board or the Social Development Department of your locality.

Once your application is accepted and your card issued, you will now be required to submit it along with relevant documents to the concerned authorities. Those who have applied for long-term disability insurance will be required to submit their long-term care insurance schemes, including their income and pension details. In short-term plans, the applicant will be required to submit the prescribed forms and documents to the concerned local area NDI manager. The primary objectives of the manager and the officers of the local area NDI are to ensure that each participant receives their treatment and support as per the wishes made by the applicant. The primary objective of the NDIS plan manager is to ensure that each participant has sufficient resources to meet their needs, and the third objective of the local area NDI is to ensure that each participant receives fair and reasonable treatment by the medical and other health services providers.

An externally-managed NDIS plan management agency will have a wide range of skills and resources to support each participant with their treatment and support needs. This includes support for both short-term and long-term plans. Moreover, the agency will have access to various third-party organisations and strategies that can meet the needs of each participant. An agency-managed NDIS plan management solution has many advantages over third-party funding solutions.